About frntlne Technologies
We're a new and ambitious tech company. Our mission is to improve the way brands can successfully train and up skill their frontline staff. We believe that by making learning sticky and fun, brands and their staff can deliver the best customer service experience and the highest sales conversions.
Our team
Rod Butterss
Chairman
Former President of the St Kilda Football Club (2000 to 2007) he led the team that turned the club around from a chronic underperformer on and off the field to a position of financial strength and a regular finals contender. As an entrepreneur, he has been behind many market-leading recruitment brands including Icon, Ambit, Ajilon and Phoenix.
Mark John
Founder & CEO
An energetic and visionary C level leader with more than 25 years of experience across multiple industries. A creative solutions-driven strategist with a proven track record in establishing innovative businesses, including building highly effective multinational teams from the ground up, developing unique solutions to address customer needs whilst maximising commercial outcomes. Mark holds a Bachelor of Laws from Charles Darwin University.
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Kieran Rivett
Chief of Staff
A commercial professional with finance origins and significant experience leading creative and dynamic companies through large scale growth and expansion. Demonstrated expertise in leading commercial strategies to facilitate long term growth and success, as well as being a strong communicator who works effectively at all levels within an organisation. Particularly motivated working with founders and their teams to shepherd through the often underestimated challenges of growth.
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Michael Parker
Head of Sales
Over 25 years of extensive sales and marketing experience. Concept & product development, brand management, global distribution, wholesale and retail sales experience. Has a passion to find innovative ways to maximize brand achievements and help attain extraordinary sales results.
Melissa De Coster
Head of Content
(Currently on Maternity Leave)
Senior B2C & B2B Content Producer. Passionated about driving results for brands with quality, engaging content. Melissa brings over 15 years of experience in Content Production at scale for TV, Radio and Digital in Europe and Australia.
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Kyle Mantesso
Chief Technology Officer
A technology professional with over 15 years experience, Kyle has a proven track record of delivering innovative technology solutions at both the enterprise and start up level. Kyle has led a number of high performing teams across NAB, Auspost, Origin Energy and Accenture, as well as leading his own prop-tech start up. Highly motivated and customer focused, Kyle has a passion for lean methodologies and human-centered design, excelling at understanding customer needs and delivering impactful solutions that customers really want.
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Maria John
Head of Brands
Having spent two decades in branding, marketing and events, Maria brings a wealth of knowledge, contacts and practical experience. She is passionate about brands and working with marketing teams to ensure that training reflects the core brand values and forms a growing contributor of the brands marketing mix.
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Account & CX Manager
Adrian has over 8 years of SaaS experience across Account Management and Sales roles. He has a passion for data analysis and can create dashboards to help teams stay on track to their collective goals. He loves solving problems and has a very hands on approach. In his spare time you will find him out on the tennis court or playing with his two boys at the beach.
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Andrew McInnes
Head of Content
Experienced CXM and Creative Strategist with a demonstrated history of working in ecommerce, B2B, retail, and the media production industry. Strong marketing, communications, customer support and customer experience professional with a Master of Fine Arts - MFA in Directing from the National Institute of Dramatic Art.
Adrian Szonyi
Our advisors
Dr. Mathew Knowles
Advisor
The architect behind the careers of his daughters Beyoncé and Solange, and supergroup Destiny's Child.
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David Potaznik
Advisor
Trusted advisor to business owners, family offices and institutional investors. David has approximately 20 years of experience advising on mergers, acquisitions and divestments, capital raisings and restructuring transactions. He has international experience spanning Australia, Europe and Asia
Education Expert
Combining Business Analysis, technical expertise and IT systems to achieve your organisational goals.
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Simon Rossi
Advisor
Simon’s professional experience includes time working in management consulting, regional leadership and general management across Europe, the US and Australia.
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Steven Ivak
Advisor
Non Executive, Director, Independent Board Advisor and Business Owner with close to two decades of board level experience across the private, public and not for profit sectors specifically in the health, finance (private equity), FMCG, manufacturing, retail and sports industries.
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Ravi Krishnan
Advisor
Ravi Krishnan is a key and prominent name in the business of Sports. Entertainment and Media in India.According to BusinessWorld he has been a pioneer in India's sports management business, helping global sports and media group IMG find a foothold in the country back in 1995.
Ryan Kuang
Advisor
An experienced global executive in international commodities trading, supply chain and production. Former CEO of Awano Food Group with $300m annual revenue, global offices throughout Asia, Europe and US. Currently at Agape Capital focussed on food tech / agritech / clean energy investments. 15 portfolio companies including JUST, Eclipse Foods, Apollo Aquaculture (Temasak).
Dr David Isaacson, PhD
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Content Producer
A high level communicator with a focus on creative solutions, and strengthening customer experience. Jade has put her skills to practice in the Retail, Advertising, and Hospitality industries, and has a creative background in theatre and filmmaking.
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Isabella Allouche
Training Executive
Bachelor in Communication Design. Isabella excels in concepting, strategising and developing strong, visual content. She is what some would call a 'digital unicorn'.
Jade Paskins
Join us!
Looking for a place where you can make an impact and get your ideas heard, implemented and celebrated? Join the frntlne crew and help us revolutionise the world of customer service training. So get in touch today, we love to hear about your talent!